Training
Strengthening Resilience Through Preparedness
Effective incident response begins long before a crisis strikes. Biscon's Incident Management Team (IMT) Training, aligned with your Business Continuity Plan, equips your people with the confidence, clarity, and coordination needed to lead through disruption - whether it’s a cyberattack, operational failure, or reputational threat.
Why IMT Training Matters
Incidents don’t wait for convenient moments. When they happen, your team must be ready to act decisively. Our tailored sessions combine expert-led instruction with immersive scenario-based exercises; ensuring that each IMT member understands their role, communicates effectively, and applies structured decision-making under pressure. Biscon follows the principles of JESIP's Joint Decision Model (JDM) adding structure, accountability, and interoperability to your incident response capability.
What the Training Covers
- Roles & Responsibilities: Clear definition of IMT functions, leadership structure, and escalation protocols.
- Information Management: Techniques for gathering, validating, and sharing critical data in real time.
- Decision-Making Under Pressure: Tools to support prioritisation, risk assessment, and situational awareness.
- Internal & External Communications: From stakeholder updates to media handling - ensuring your message is timely and consistent.
- Post-Incident Review: Embedding lessons learned to strengthen future resilience.